Shipping Policy

Thank you for shopping at Bare Wear (a division of Feedflow). We work hard to ensure your fashion apparel is checked, packed, and delivered to you smoothly and efficiently. Below is the complete overview of our shipping terms and global logistics protocols.

1. Order Cut-Off & Handling Times

To maintain an agile fulfillment pipeline across our global distribution network, we adhere to structured processing timelines:

• Order Cut-Off Time: Our daily cut-off milestone is strictly 8:00 PM EST (Eastern Standard Time / New York Time). Orders submitted and authorized before 8:00 PM EST enter active processing queues on the same business day. Orders placed after 8:00 PM EST will enter our preparation workflow starting the following business day.
• Order Handling & Processing Time: Every garment undergoes strict quality assurance audits (stitching alignment, sizing verification, and packaging) and is prepared for dispatch within 1 to 3 days.

2. Shipping Rates & Delivery Timeline

Bare Wear delivers fashion items worldwide, including the United States and international destinations. Shipping rates (or promotional Free Shipping thresholds) are calculated and displayed transparently at checkout prior to payment authorization.

Our standard transit and delivery expectations are detailed below:

*Please note: Transit timelines commence from the date of carrier package scan, not the initial moment of order placement. Minor transit shifts may occur due to local sorting backlogs, severe weather conditions, or customs clearance delays.

3. Order Confirmation & Tracking

Once your package is picked up and scanned by our primary courier service, an automated Shipment Confirmation email containing your Track & Trace tracking code will be distributed to your registered email address. You can use this tracking ID to follow your package journey in real time.

4. International Customs, Duties, and Taxes

Because we ship fashion products internationally, packages delivered outside of the European Union (including the US and other global destinations) may occasionally attract import tariffs, customs processing duties, or local terminal clearance fees. Any such customs fees are dictated by local government authorities and remain the sole responsibility of the recipient.

5. Damaged, Missing, or Diverted Shipments

If your order arrives physically damaged or compromised, or if your tracking Portal displays "Delivered" but your package has not arrived, contact our support team within 48 hours of delivery. Please keep all original outer mailer packaging and labels intact, as photographic evidence is required to process a carrier claim and arrange a replacement or refund.